Frequently Asked Questions
How does it work?
Is this effective?
Yes! our Teeth Whitening Kit includes our whitening gel formula and LED light that delivers results in as little as 16 minutes. Our active ingredient is clinically proven to whiten teeth effectively, and it is the same ingredient being used by dentists in whitening procedures.
It removes stains by releasing oxygen molecules that break apart discolored molecules in your teeth. The Lucent mouthpiece accelerates this activity, and enhances tooth whitening.
Is this safe?
Yes! Lucent Teeth Whitening products are all FDA-approved. We make sure that all our products were designed with safety and guaranteed results. All Lucent products are enamel-safe, The Lucent mouthpiece uses LED light, not UV. If you have any questions or concerns prior to use, please consult your dentist.
How do I use the Lucent Teeth Whitening Kit?
1. Brush your teeth and rinse mouth tray.
2. Twist the pen until gel flows to the the brush.
3. Paint your teeth with the Lucent pen.
4. Plug the Lucent mouthpiece to your phone or any USB port.
5. Wear the Lucent mouthpiece and turn it on.
6. The activating light will turn off automatically after 16 minutes.
7. Rinse your mouth and mouth tray with water.
8. Use before bedtime for 7 consecutive days. For maintenance, use once a week.
NOTE: do not eat or drink anything except water for 45 minutes after treatment.
What is included in the kit?
(4) Lucent Gel pens
(1) Lucent LED-activated Mouthpiece
(1) Lucent Shade guide
(1) Lucent User Manual
Is this safe for children?
Do not use our products if you are under 18 years old. Keep out of reach of children.
How long until I get my Lucent Teeth Whitening Kit?
Metro Manila:
- You will receive your kit 1-3 days after order confirmation.
Non-Metro Manila:
- You will receive your kit 4-8 days after order confirmation.
Where do you ship to?
We ship WORLDWIDE!
Living outside the Philippines? Just send us an email letting us know where you’re from at info@lucentwhiteningteeth.com
Can I whiten my teeth even if I have some fillings or veneers?
Yes, but veneers, and fillings aren’t designed to be whitened and require special care from your dentist. This also includes crowns, caps, bridges and dentures. The Lucent Teeth Whitening Kit works to remove surface stains from natural teeth.
What type of payments do you accept?
We accept Cash on Delivery (COD), and secure payments via GCash, Coins.ph, Paymaya, bank deposit, credit card (VISA/Mastercard), and PayPal.
What happens if I get the gel on my gums or lips?
Wipe it off as best and as soon as you can and rinse it out with water immediately. Should you have any further concerns, please consult your doctor.
How long will the results lasts?
You will see results day after day. We recommend using the kit for 10 consecutive daily uses for the best results. Lucent doesn't simply hide or cover teeth stains. It actually removes years worth of accumulated stains.
How can I track my order?
An email containing your tracking number will be sent after we have shipped your order.
You can use this tracking number to check when your shipment will arrive.
If you have any questions regarding the delivery of your parcel, contact us at info@lucentwhiteningteeth.com
Can I use the Lucent kit if I'm pregnant or breastfeeding?
Every pregnancy can be completely different. We recommend consulting with your doctor if you are pregnant or breastfeeding.
Can I use this before/after getting dental restoration?
We do not recommend using the product within four weeks prior to, or immediately after dental restoration. If you have any concerns about the time frame, please consult your dentist.
Can I share my kit with a friend or partner?
For hygiene reasons we recommend keeping your Lucent LED-activated mouthpiece all to yourself. You can of course share the gel refills.
What is the 30 day money-back guarantee?
We guarantee that your teeth will become at least 2 shades whiter after using the Lucent Teeth Whitening Kit for 7 consecutive days. We are confident you will get a whiter and brighter smile with Lucent. If you find that this was not true for you, we will refund you the full amount paid.
How do I place a return?
Just email us at info@lucentwhiteningteeth.com with your order number and concern. For your request to be valid, this must be made within 30 days of receiving the product.
Do you offer installment payment plans?
Yes, we’ve partnered with BillEase — Buy Now, Pay Later to provide you with a cardless credit at the checkout. With BillEase, you can split your payments into 3 equal installments at only 3
3.49% monthly or choose to Pay in 30 days with no interest and service charges - ever.
Installment without a credit card!