Returns

Refund Policy

Our refund policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you’d like to return a product, get in touch with us at info@lucentwhiteningteeth.com so we can help.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed. The number of days for the refund to be received will depend of your original method of payment.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchange/replacement

We only replace products that are defective or damaged. If this is the case, please send us an email at info@lucentwhiteningteeth.com

Shipping

We will pay for the shipping cost for when you return your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance.